Case Study
Helping Human Systems Integration (HSI) Optimize and Improve
With an amazing team of 20+ engineers and based out of East Walpole, Massachusetts, HSI is a leading developer and provider of wearable situational awareness products and solutions.
Since 2014 they have been awarded many prime federal contracts and subcontracts, primarily from the Department of Defense research laboratories, to develop wearable physiological monitoring systems, soldier modernization technologies, and specialized apparel.
The Challenge
Customer works with an external PLM tool that has multiple opportunities for improvement.
Their current business processes including vendor management, invoice processing, bank reconciliations, permissions review, PO management and manufacturing components management were far from best, causing rework and multiple manual interventions, that also increased the percentage of errors during executions.
The Solution
After first discovery sessions, Vurbane team delivered a detailed optimization plan that covered all major pain points:
- Integration optimization and customization increased the customer’s ROI due to enhanced data management between PLM tool and NetSuite.
- Personalized Training increased confidence and helped the customer take full advantage of the platforms, NS working for the customer is always the end goal.
- Business Processes Automation, during the optimization phase Vurbane team automated multiple manual activities that took hours to complete for the customer.
One example is an engineering change order with 30 items (average) that took 2-3 hours for the first review and validation, now with the automated scripts we implemented is taking 0 time for the customer, that multiplied for the number of orders they manage on a weekly basis made a significant impact on their operations.
The Result
“Your solutions have increased my productivity and efficiency in countless ways. Your work has saved me so much time! You are all extremely responsive, professional, knowledgeable, efficient, and effective. I foresee a durable relationship with a trusted partner long into the future.”
Transparency and Efficiency Are At Our Core
Take the guesswork out of what to expect from your ERP experience. With clear, transparent pricing models, you can rest assured that Vurbane is invested in creating long-lasting solutions with no surprises or guesswork.